BetaCorp Support — Ticket WONKA-2210
Status: Resolved | Priority: P3 | Opened: 2024-10-08 | Account ref: BC-ACC-5006

Reporter: Veruca Salt (v.salt@wonka.com)
Company (as typed by reporter): "Wonka Industries"

Subject: New user onboarding + SSO setup

Body:
Hello — we're a relatively new BetaCorp customer and need help adding 12 users and configuring SSO.
Our full legal name is Wonka Industries, Inc., a confectionery manufacturer headquartered in
Chicago, IL. We signed up earlier this year on an annual plan (about $145,000/yr). We are an
independent company, no parent. Primary admin going forward will be Veruca Salt, IT Manager.
Our tax ID is 39-7741200.

Resolution: 12 seats provisioned; SAML SSO configured against customer IdP. Onboarding complete.