Quote Parts Lab
This lab is designed for in-person workshop events led by a Boomi instructor. Participants must be provisioned with access to a dedicated Boomi platform account during the workshop. This lab is not intended for self-led learning.
For self-paced learning, check out the Customer Support Triage (Extended) Lab.
Business Situation
Precision Source Manufacturing is a rapidly growing company that excels in producing custom electronic components. However, their sales process is being held back by a significant bottleneck: the quoting process for custom orders. Currently, when a customer submits a Bill of Materials (BOM), the sales team must embark on a slow, manual journey to generate a quote. This involves manually cross-referencing the customer's part descriptions with the internal Product Information Management (PIM) system to find matching components, then checking various supplier portals and internal systems for real-time pricing and inventory data. The quoting process is slow and impacts order delivery time, requiring a person to manually check supplier pricing and inventory across multiple systems to build a quote.
Challenges
- Manual BOM Reconciliation: Sales teams spend hours reconciling BOMs with supplier systems, leading to delays.
- High Manual Effort: High manual effort reduces scalability and increases the risk of lost opportunities.
- Extended Quote Turnaround: The entire process can take days, sometimes even weeks, leading to a frustratingly long sales cycle.
- Competitive Disadvantage: This delay not only impacts sales velocity but also puts Precision Source Manufacturing at a competitive disadvantage as they lose deals to more agile competitors who can deliver quotes faster.
Solution
An intelligent AI-powered Quote Parts Agent that automatically analyzes Bills of Materials (BOMs), connects to supplier systems for live pricing and inventory, and generates accurate quotes in minutes, empowering faster decisions and higher customer satisfaction.
Use Case
In this lab, you will build an AI-powered solution that transforms Precision Source Manufacturing's multi-week manual quoting process into an automated workflow that delivers quotes in minutes. You will create a functional Quote Parts Agent that:
- Receives a customer's Bill of Materials (BOM) in various formats as input
- Uses available APIs to intelligently query the PIM and Parts systems
- Accurately matches the customer's requested parts with the internal product catalog
- Consolidates all retrieved information—including part numbers, descriptions, pricing, and availability
- Generates a structured and accurate quote in CSV format
- Highlights any parts from the BOM that could not be matched, ensuring transparency
This lab demonstrates how Boomi Agentstudio can accelerate the quote-to-cash cycle by leveraging AI to automate manual quoting processes, enabling sales teams to respond to customer inquiries in minutes instead of weeks.
Business Outcomes
- Increased Velocity and Growth: Process a significantly higher volume of quotes, increasing amount of won deals and driving top-line revenue growth.
- Improved Productivity and Efficiency: Focus on high-value activities like building customer relationships and strategic selling, rather than administrative data entry.
- Competitive Advantage: Provides a superior customer experience that differentiates Precision Source Manufacturing from its competitors.
Key Performance Indicators (KPIs)
- Quote Turnaround Time: Reduce the turnaround time from weeks to minutes or hours to get feedback from customers.
- Quote-to-Order Conversion Rate: Measurable increase in this conversion rate, as the team will be more responsive to customer needs and better able to compete on deals.
- Sales Team Productivity: Significantly increase the capacity of each team member, allowing them to handle a higher volume of opportunities without increasing headcount.
Workshop Structure
This hands-on lab walks you through building an AI-powered quoting solution in three activities:
Activity 1: API Tools for an AI Agent
Build the secure foundation for AI-powered support by creating API Tools that expose parts data from ERP and PIM systems.
- Create the Parts DataHub Tool to aggregate unified parts data
- Build the PIM Classification API Tool to surface pricing and availability information
- Control access from day one with authentication and governance
Activity 2: Building an AI Agent
Assemble your Quote Parts Agent by defining its profile, tasks, and guardrails.
- Define and automate the agent's goals and tasks using low-code configuration
- Build in responsibility by applying guardrails to protect sensitive data
- Test and iterate fast by validating logic with interactive prompts
Activity 3: Agent Step
Close the loop by embedding the agent into business processes that trigger integrations.
- Let the agent trigger integrations that send quotes directly to customers
- Automate at scale with headless workflows that proactively process BOMs
- Drive immediate operational efficiency with a unified platform where AI seamlessly connects to integration
Let's build your Quote Parts Agent! Click Next below to begin with the prerequisites.